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T-Mobile Website Review & Ratings + T-Mobile Coupons

T-Mobile: Products & Services

T-Mobile is capable of reaching over 293 million Americans where they work, live and play is a national provider of wireless voice, messaging and data services. To those who matter most T-Mobile's innovative wireless products and services help empower people to connect and deliver a compelling 4G experience nationwide.

At T-Mobile you can shop the following category:

Phones

  • 4G Phones
  • Smartphones
  • Android Phones and more

Internet Devices

  • T-Mobile Springboard
  • Dell Inspiron 14z Ultrabook
  • T-Mobile 4G Mobile Hotspot-Gray and more

Accessories

  • Headsets
  • Chargers
  • Bluetooth and more

Plans

  • Cell Phones Plans
  • Mobile Broadband Plans

Services and More

T-Mobile: Company Background

Launched Sept. 3, 2002, T-Mobile USA Inc. is located at Bellevue, Washington is the U.S wireless operation of Deutsche Telekom AG. In wireless customer care and call quality, T-Mobile USA continues to rank among the highest in numerous regions throughout the U.S. Approximately 33.4 million by the end of the first quarter of 2012 will be served by T-Mobile USA. Their website: http://www.t-mobile.com/ .

If you have questions or comments call them: 1-800-T-MOBILE or 1-800-866-2453. Business customer call at 1-888-537-4242. Send questions and comments by mail to: T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 871767380. Please note don't send payments to this address. For more info click here.

T-Mobile: Customer Feedback & Reviews

These are some of the customers say about T-Mobile:

"T-Mobile has broad appeal because of its selection of plans, phones and features. The company also provides adequate support and offers several resources if you are in need of assistance. The network coverage is a weak point, especially for individuals who live in areas that are more rural. However, T-Mobile still has many excellent options for its customers and the ability to keep them satisfied."
   TopTenReviews.com

"Certainly I'm with T-Mobile and I've been for past 6 years, so there are reasons for that, however, it has changed. The coverage is still better than other providers, not as good as AT&T (I use for work) but better than Nextel. Customer service is not there to assist, nor will the management. Company disregards loyal customers and will not resolve billing issues that are caused by them. I can't wait to switch. If a customer experience is of importance to you...avoid T-Mobile at all cost."   gene burns hickory, NC

"I have used the same Motorola cell phone for nearly five years. What make it special is the T-Mobile service provider. This service is absolutely dependable and I wouldn't leave home without it. I haven't experience a dropped call or a problem making a call. About a month ago, I injured my knee as I was walking home. There I was virtually crippled and unable to go on, half  block from my condo building but around the corner next to some empty storefronts, where no one could see me. I don't know what I would have done without my cell phone. It was a scary situation but one thing I had no doubts about was that when I dialed someone for help, T-Mobile would come through for me again, as they always have in the past."   AnnaBanana

The overall summary of the tone of feedback here and from the comments I read from other site is 60% Positive.

T-Mobile: Business Credibility & Trustworthiness

Their BBB rating is quite on the average. T-Mobile recent coverage include:

  • Reuter: T-Mobile US shares rise in New York Stock Exchane Debut
  • The Wall Street Journal: T-Mobile USA Makes Trading Debut After Closing MetroPCS Deal
  • Los Angeles Times: T-Mobile-MetroPCS debuts on N.Y Stock Exchanges as 'TMUS'
  • ZbNet: T-Mobile's New Simple Choice Plans out  my monthy 5-line plan by $80
  • New York Times: Breaking Free of the Cellphone Carrier Conspiracy

Click here for more updates.

Awards: T-Mobile, USA, from multiple independent research studies continue to rank among the highest in numerous regions throughout the U.S in wireless customer care and call quality.

T-Mobile: Website Popularity & Google Ranking

T-Mobile is very popular compare to other similar sites because according to:

Alexa.com:

  • T-Mobile.com is ranked #1,264 in the world according to the three-month Alexa traffic rankings (as of May 27, 2013).
  • This site is popular among the users in the cities of Houston (#150) and Miami (#179).
  • It is ranked #257 in the U.S.
  • The site has been online for at least 13 years.
  • This site has a bounce rate of 22 %
  • There are 10,930 Sites Linking in.
  • This site has 7 Reviews and was given a star rating of 3/5.
  • It has a pageviews per user of 5.26 (1 Month).
  • It is visited more frequently by females who are over 65-years old, receive college education and browse this site from school.
  • It's Top Search Queries include: t mobile (10.38%), tmobile (9.49%), t-mobile (5.20%), mobile (1.83%) and samsung (1.21%).

Google Page Rank Checker

  • According to Google Page Rank Checker the page rank value of T-Mobile is 7 from 10 possible points (7/10).

WebstatsDomain.com

  • T-Mobile is ranked 1,273 in the world; a low rank means this site gets lots of visitors.
  • This site is popular in the U.S and gets 89.2% from it.
  • This site has an excellent Pagerank (7/10).
  • It's good for seo website with 10,930 Backlinks
  • This site has 70% seo score.
  • This site was given a star rating of 4.0/5.0 by WebstatsDomain.
  • It has Search Percent of 20.1% and a Bounce of 22.4%.
  • Pageviews per user is 5.29
  • Website Worth is $1,934,477 USD.
T-Mobile: Social Media Presence

T-Mobile is very popular because of its huge followers. They have pages on the following social pages such as:

  • Facebook.com with 3,216,866 Likes, 119,935 talking about this and 56,627 were here. (as of May 27, 2013).
  • Twitter.com with 191,255 Followers, 60,611 Following and 63,888 Tweets (as of May 27, 2013),
  • You Tube with 16,712 Subscribers and 24,674,287  Video Views, Date Joined: Feb. 12, 2006, Country: United States, Uploaded Videos: 419
  • Google + where they have 24,952 people have them in circles and 3,106 people in their circles.
T-Mobile: Website Security & Safety

T-Mobile is safe according to: Google Safebrowsing, AVG Antivirus, Wot Raiting, Site Advisor and Child Safety. They use a variety of electronic, procedural as well as physical safeguards to protect your personal info from unauthorized access, use while it is under their control. Credit card numbers you provide are safe, because they use transmission encryption technologies such as Secure Socket Layer (SSL).

You can check their website using this tool: http://google.com/safebrowsing/diagnostic?site=http://www.t-mobile.com .

T-Mobile: Pricing & Packages

Comparison of pricing between T-Mobile and Expansys-usa

T-Mobile.com

  • Samsung Galaxy S4 -White Frost 16 GB - $629.99
  • Samsung Galaxy S III Titanium Gray 16GB - $549.99
  • Samsung Galaxy S II White - $413.00
  • Samsung Galaxy  s Relay 4G - $360.00
  • Samsung Galaxy Tab - $429.99

Expansys-usa.com 

  • Samsung Galaxy S4 Gt-i9500, Smartphone White Frost 16 GB - $769.00
  • Samsung Galaxy Note II 4G T-Mobile White - $724.00
  • Samsung Galaxy S III T-Mobile White - $629.99
  • Samsung Galaxy S Blaze 4G Android Smartpphone - $464.99

T-Mobile.com pricing is generally lower than other similar company for the said product.

T-Mobile: Shipping Rates & Policies

T-Mobile shipping policy is that on all phones and devices get free ground shipping. During checkout, you can choose a shipping option. Expedited shipping is available for a fee. Please note that accessory-only orders are not eleigible for free shipping. Another advantage offer by T-Mobile is that when you purchase a SIM Card, new phone or Internet device online- pay no activation fee.

T-Mobile: Payment Methods Accepted

Billing for Wi-Fi usage will be based on the network (Wi-Fi or cellular) to which your device was connected at the start of call. If they do not receive payment in full by the due date on your bill, you may be charged a late fee of the greater of 1.5% per month or $5/month. If your electronic funds transfer payment, check, or any other payment is returned or dishonored, they may charges you $35. They may require a deposits but they refund deposits and final credit balances upon request.

For T-Mobile FlexPay Service, you must pay for services in advance each month and services will become available after they apply your payment.

T-Mobile: Returns, Refunds & Exchange Policy

In the Store (T-Mobile retail location) return/refund policy:

Return your device in its original package with all original contents to any T-Mobile retail store within 14 days of your purchase (in California, 30 days). Select the return policy for youe state for specific details: Hawaii, California, All Other States.

On the Phone

Return your device within 20 calendar days of the date of your order (30 days in California) for refund and to cancel your contract without a cancellation fee. To cancel your contract call them at: 1-800-866-2453. Return all equipment acquired along with proof of purchase. Click here for more info.

T-Mobile: Product images & screenshots
T-Mobile Coupons
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Comments (1)

Thanks for giving information.It's very useful guide for beginners.I followed your Article and chose T-mobile planBut i have fido locked phone.So i needed to unlock my phone to put T-Mobile sim card service.So i searched through Google.Finally i got an unlocking service from ProUnlocking.com I never had any problem.Now i really enjoy with my new T-Mobile plan.

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